1.- Minimum amount for layaway.
Layaways can be made for a minimum amount of $2,500.00 MXN (two thousand five hundred pesos 00/100 M.N.).
The minimum amount may be temporarily adjusted during special promotions or events, which will be communicated to the client in a timely manner.
2.- Required down payment.
The client must pay a 30% down payment on the total value of the chosen product. This payment can be made in cash, by transfer, bank deposit, cardless withdrawal, or by debit or credit card, with a 4% bank charge commission applied in the latter case.
The 4% charge corresponds exclusively to the banking service commission, separate from Joyería Aurium.
3.- Layaway period.
The maximum period to pay off the layaway will be 30 calendar days, counted from the date of the first payment. This period is established in accordance with the principle of clarity and certainty provided in Article 7 of the Federal Consumer Protection Law, guaranteeing the client accurate information about purchase conditions and terms.
The client will be notified at least 3 calendar days in advance before the layaway period expires.
4.- Product delivery.
The delivery of the laid-away jewelry or product will be made once the total agreed-upon price has been paid, at the same point of sale or by shipment, in accordance with Article 85 of the Federal Consumer Protection Law, which regulates the execution of sales contracts.
5.- No extensions or postponements.
The established period cannot be extended or modified, except for duly justified cases of force majeure and with written approval from Joyería Aurium. This protects both the consumer and the provider in accordance with the principle of equity in Article 10 of the Federal Consumer Protection Law.
The client may request an exceptional extension in writing, which must be authorized by the Management of Joyería Aurium with acknowledgment by email or physical format.
6.- Cancellation and loss of layaway.
If the client does not pay the total amount of the product within the established period, the layaway will be automatically canceled, and any payments made will be forfeited to cover administrative and exhibition costs incurred. This is in accordance with Article 56 of the Federal Consumer Protection Law, which states that consumers may withdraw from a distance or off-premises purchase within 5 business days; however, in the case of an in-person layaway, the consumer expressly accepts these conditions at the time of the initial payment.
Payments made may be retained up to the amount of the administrative and exhibition costs actually incurred, in accordance with Article 85, section I, of the Federal Consumer Protection Law.
7.- Exchanges and returns.
Layaway items cannot be exchanged, replaced, or canceled once the layaway period has begun, unless there is a duly verified manufacturing defect, in accordance with Article 92 Bis of the Federal Consumer Protection Law.
In case of a defect claim, the item will be evaluated by the technical department of Joyería Aurium within a maximum of 5 business days.
8.-Layaway receipt.
Upon making the first payment, the client will receive a receipt with a folio number, the amount paid, a description of the jewelry, and the final payment due date. This document proves the transaction in accordance with Article 24 of the Federal Consumer Protection Law, which obligates providers to issue receipts for transactions made.
The client must keep their original receipt as proof of their transaction.