Last modified: January 24, 2024.
- INTRODUCTION.
This privacy notice will apply to all products, services, platforms and/or websites of Joyería Aurium "Arte en Joyería", as well as to each of its physical points of sale and distribution that are owned by it and under the name of Joyería Aurium "Arte en Joyería".
Before accessing any of our sites or using any of our services or communication channels, please read our policies, terms and conditions. If you do not agree with any of these, please do not access any of our platforms or services that Joyería Aurium "Arte en Joyería" provides for a unique user experience.
In accordance with the personal data collected and in compliance with current legislation on privacy and personal data protection in the country, especially the "Federal Law on the Protection of Personal Data Held by Private Parties"; Joyería Aurium "Arte en Joyería" may publish specific Privacy Notices, where users are informed and accept or not the conditions, policies and regulations that comprise it.
Likewise, you declare and accept the consent of those persons, including without limitation economic dependents, beneficiaries, or others who are of legal age as established by the Mexican State and who provide personal data to Joyería Aurium "Arte en Joyería".
- NAME AND ADDRESS OF THE DATA CONTROLLER.
Joyería Aurium "Arte en Joyería", is an organized family business, existing under the laws of the Legal Framework of the United Mexican States, and those specifically established by the State of Guerrero in the Civil Code of the Free and Sovereign State of Guerrero; which is represented by C. Yitzely Aly Abarca Pineda, with fiscal address at Local number 28, Obregón Street, Without Number, between Reforma and Matamoros Streets, Colonia Centro, Iguala de la Independencia, Guerrero; with Federal Taxpayer Registry: AAPY910819755, (Economic Activity of Retail sale of watches, fine jewelry and decorative articles of precious materials/Regime of Individuals with Business and Professional Activities); and C. Yazareth Liz Abarca Pineda, with fiscal address at Local number 28, Obregón Street, Without Number, between Reforma and Matamoros Streets, Colonia Centro, Iguala de la Independencia, Guerrero; with Federal Taxpayer Registry: AAPY8903078E5, (Economic Activity of Retail sale of watches, fine jewelry and decorative articles of precious materials/Regime of Individuals with Business and Professional Activities).
We ask you to carefully read the following privacy policy, which explains how we collect, use, communicate and transfer the personal information you provide to us through our website, social networks, digital platforms and others; when you visit our store Joyería Aurium "Arte en Joyería", when you make an online purchase, when you contact customer service either physically, by phone, WhatsApp, Messenger, Instagram or any other digital means. We also explain how we collect information through the use of cookies and similar technologies when you use our platforms.
The terms of sale of Joyería Aurium "Arte en Joyería" products (terms of sale) govern purchases made through social networks, digital platforms, website or by telephone at the Customer Service Center of Joyería Aurium "Arte en Joyería" which are provided to you and are read and accepted by you prior to the purchase of any product from Joyería Aurium "Arte en Joyería" or when contacting us for information about our products or services.
III. PURPOSES AND USES OF PERSONAL DATA.
Your personal data will be used for:
- Creating an account on our website: aurium.com.mx
- Making a purchase on our website.
iii. Making payments.
- When using PayPal, Mercado Pago, Aplazo.
- When making payments with cards (Visa, MasterCard or American Express).
- Attending to your request for information about our company, products and services offered.
vii. Preparing a quote for our products, customer service and parcel services.
viii. Shipping merchandise throughout Mexico, USA and Canada.
- Guaranteeing the security of parcel services.
- Sending printed and digital advertising.
- Creating databases with sensitive information for research purposes, marketing new products or opening new points of sale.
xii. Other tracking, monitoring or analysis technologies.
xiii. Compliance with the laws, regulations and policies of Joyería Aurium "Arte en Joyería" and of the Country and State where your domicile is located.
xiv. Sending and notifying changes to this privacy notice.
- UPDATES TO THE PRIVACY POLICY.
By modifying the terms and conditions of this Privacy Notice, this will be notified through the communication channels that Joyería Aurium "Arte en Joyería" considers most appropriate for this purpose, or through any of our channels or platforms listed in numeral VII. OFFICIAL DIGITAL PLATFORMS AND SOCIAL NETWORKS OF JOYERÍA AURIUM. It will also be announced through this means, where you will have the right to cancel or update your personal data in case of change, modification or update of this Privacy Notice.
This privacy notice, the processing of your personal data and any other document that is requested at the time of offering or delivering our products or services are governed by the "Federal Law on the Protection of Personal Data Held by Private Parties" and by other laws, norms or regulations published in the Country (United Mexican States) and exclusively those that apply in the State of Guerrero (the Civil Code of the Free and Sovereign State of Guerrero). The acceptance of this privacy notice or the continued request for company information through any of our contact channels means that you accept our provisions expressed in this document. For any controversy, claim or legal process derived from this Privacy Notice, it will be subject to a legal process with the laws and courts corresponding to the city of Iguala de la Independencia, in the State of Guerrero.
- TRANSFER OF YOUR PERSONAL DATA.
Joyería Aurium "Arte en Joyería" may share all or part of the personal data with any of the points of sale that need them, as well as with its team or personnel trained for their proper use in order to implement development and research for the improvement of the company and the services offered therein.
- STORAGE AND LOCATION OF YOUR PERSONAL DATA.
Joyería Aurium "Arte en Joyería" will keep your personal data, in the cloud or on devices located at the address mentioned in numeral II. NAME AND ADDRESS OF THE DATA CONTROLLER.
VII. OFFICIAL DIGITAL PLATFORMS, SOCIAL NETWORKS AND DIGITAL MEDIA OF JOYERÍA AURIUM.
Joyería Aurium "Arte en Joyería" has the following digital platforms, websites and social networks, which serve as communication channels (Customer Service Center) and the Privacy Policy is applicable to anyone who is a customer of Joyería Aurium "Arte en Joyería", respecting and protecting your data during contact, during the sale and after the sale:
Physical stores, whose addresses are mentioned in numeral II. NAME AND ADDRESS OF THE DATA CONTROLLER, (the privacy policy is applicable when showing your tax and bank details during a purchase in a physical store and virtually (online store)).
Physical store:
The branch addresses are mentioned in numeral: II. NAME AND ADDRESS OF THE DATA CONTROLLER.
Joyería Aurium official website:
Facebook:
https://www.facebook.com/JoyasAurium
Facebook Shop:
Pending creation and linking to the page.
Instagram:
https://www.instagram.com/joyeria_aurium/
Instagram Shop:
Pending creation and linking to the page.
Mobile Phones:
+52 733 118 6866
+52 733 136 8670
WhatsApp:
WhatsApp Channels:
Joyería Aurium
Joyería Aurium 1
Joyería Aurium 2
WhatsApp Wholesale Group:
AURIUM MAYOREO
Office Phone:
733 333 3578
Twitter:
Email:
Aurium Catalog:
https://drive.google.com/drive/folders/1wuzzCJbE-RmQmtw4rtg2Tb-Y_cDLXLm_
Website on Google:
TikTok:
https://vm.tiktok.com/ZMLLq5dbf/
Pinterest:
Flickr:
https://www.flickr.com/people/194699354@N03/
Tumblr:
https://www.tumblr.com/joyeriaaurium
Google Search:
Google Images:
Google Maps:
Google Videos:
Google Photos:
Google Reviews:
https://g.page/r/CdeTdnjj6qLjEBE/review
Google News:
Google Products:
YouTube:
https://www.youtube.com/channel/UCJoBnIrnzdTJtHya2_3JGUQ
Local Guide:
https://maps.app.goo.gl/b1ZdDa4SHTsEx8Ge9
Linkr:
https://linkr.bio/joyeria_aurium
Shipping:
https://shipping.envia.com/dashboard
These 35 platforms are official, and information is shared, provided, and collected through them. Each time something new is included in the communication channels of Joyería Aurium “Art in Jewelry”, it will include and state the corresponding modifications and updates in this section, as well as in its physical store.
This privacy policy is also applicable to all personal information collected through oral communication, such as interviews, chats, and over-the-counter sales, carried out at the location mentioned in section II. NAME AND ADDRESS OF THE DATA CONTROLLER.
VIII. INFORMATION PROVIDED BY THE CLIENT AND HOW WE USE IT.
To fulfill the purposes of processing indicated in this privacy notice, the following personal data will be collected:
Identification data (INE, passport or driver's license, if applicable).
Contact information:
- Name.
- Last name.
- Email.
- Password.
- Phone.
Location data:
- Country.
- Address.
- House, apartment.
- Postal Code.
- City.
- State.
Financial data:
- Card number.
- Account number.
- CVV.
- Expiration date.
Tax data:
Tax status certificate.
RFC (Federal Taxpayer Registry).
Information about your preferences and interests related to the products we offer in our branches.
Information generated by devices connected to our modems, platforms, networks, and various devices related to Joyería Aurium “Art in Jewelry”, including your IP address, device identification data, navigation-related data, as specified in the Cookies session.
Information that you provide us immediately for handling complaints, claims, or requests for information about our products.
Information can be collected in the following ways:
To contact us through a comment or message via Facebook, Instagram, Twitter, Email, TikTok, Pinterest, Flickr, Tumblr, Google, Local Guide, among others; you will be asked to provide personal information, such as: full name and phone number, to continue the conversation through one of the WhatsApp numbers, which are disclosed in section
VII. OFFICIAL DIGITAL PLATFORMS AND SOCIAL NETWORKS OF JOYERÍA AURIUM.
When making a purchase of any of our products through any of our social networks and digital platforms, the data requested will be those mentioned in section VIII. INFORMATION PROVIDED BY THE CLIENT AND HOW WE USE IT.
When you purchase our products physically at our establishment and the data mentioned at the beginning of this section is requested.
Likewise, all information you voluntarily provide for handling complaints, claims, or requests for information is protected.
The information collected by each of our channels is used for:
- The necessary purposes, for the benefit of the company and the customer's well-being.
- To manage and complete purchase and repair orders for our merchandise, as well as to facilitate deliveries through our shipping providers and the after-sales services offered by us.
- Manage our customer accounts and databases.
- Personalized customer service.
- Send communications to our users, such as announcements, messages, offers, and information about their orders.
- Initiate credit, fraud, and other prohibited, illegal, or immoral activity checks.
- To maintain our information and our prestige as a national brand.
- Understand how our platforms work to continuously improve.
- Improve customer service and the offers provided daily.
- Comply with the obligations arising from the legal relationship with each client.
- Comply with the requirements of the authorities and the legal framework involving data protection.
Secondary uses of information:
- Identify products and services of interest to our customers.
- User purchase history.
- Digital and physical purchase interactions.
- Send our promotions through all networks and platforms mentioned in section
VII. OFFICIAL DIGITAL PLATFORMS AND SOCIAL NETWORKS OF JOYERÍA AURIUM.
Regarding secondary uses, you can cancel or restrict them at any time, as they are based on your consent, and you can contact one of our sales agents to inform or state that you no longer wish to receive information through our digital networks or platforms.
- COOKIES AND OTHER AUTOMATICALLY COLLECTED INFORMATION.
Like most platforms, Joyería Aurium “Art in Jewelry” records IP addresses and uses cookies and similar technologies to recognize you and personalize your experiences, as they provide us with information about how people visiting the platforms access them.
WHAT IS A COOKIE?
A data file that is stored on the hard drive of a user's computer or electronic communication device when browsing a specific website, which allows the exchange of status information between said site and the user's browser. Status information may reveal session identification means, authentication, or user preferences, as well as any data stored by the browser regarding the website.
In simple terms, cookies can be understood as a set of data that your browser automatically saves on your cell phone, tablet, or computer, which are sent from the server and allow observing the activity you previously performed in the browser.
Cookies are used by Joyería Aurium “Arte en Joyería” to differentiate users and thus act differently depending on the data collected; the main function is to identify our users after their interaction with a website and, subsequently, to offer a more personalized interaction based on their browsing habits.
To protect and safeguard ourselves, the laws applicable to any processing of personal data are:
*Federal Law on the Protection of Personal Data Held by Private Parties.
*Regulations of the Federal Law on the Protection of Personal Data Held by Private Parties.
*Guidelines of the Privacy Notice of Joyería Aurium “Arte en Joyería”.
IP ADDRESSES
We collect information about your computer or mobile device including, where possible, your IP address, operating system, access times, and browsing type. We use this information with your consent to better understand how you use the platforms, as well as for internal reporting.
- INFORMATION SHARING.
We do not share your personal information with other individuals or companies not affiliated with us, except in the following cases:
Your personal information will be shared with third-party service providers for the purposes of providing online payment services, credit verification and fraud prevention, and any other services required so that we can use your information for the specified purposes.
Your personal information will be shared with any competent authority, court, regulator, governmental authority, or other third party when we believe it is necessary to comply with a legal or regulatory obligation, or to protect our rights or the rights of each of you.
- PROTECTION OF YOUR INFORMATION
We want you to feel secure using our platforms, websites, and social networks, so we are committed to protecting the personal information we collect. We limit access to your personal information to employees who reasonably need access to it in the performance of their work or to provide you with products or services. We have adequate physical, electronic, and procedural technical and organizational safeguards to protect the personal information you provide to us against unauthorized or unlawful processing, as well as against accidental loss, damage, or destruction. However, when we ask you to choose a password to access certain parts of our platforms, you are responsible for selecting a strong password and keeping that password confidential. You must choose a password that you do not use on any other site, and you must not share it with anyone else.
XII. RIGHTS OF THE CLIENT OR USER
You have the right to request access to your personal information that we hold in our files, to correct any errors, and to update outdated information. In some circumstances, you have the right to request the deletion of your personal information or to restrict its use and disclosure. Likewise, you may revoke the consent you have given for its processing, when possible.
You have the right to object to the processing of your personal information in some cases. In particular, you can ask us not to send you any direct advertising, notice, or promotional content at any time (however, please note that we may continue to send you service-related communications (i.e., non-marketing communications), such as updated information emails about the status of your orders).
If you wish to exercise any of these rights, you can write to us at the address indicated below in the CONTACT section. You may choose to unsubscribe from marketing communications sent by email at any time by sending us an email to the address indicated below in the section titled “CONTACT.”
XIII. CONTACT.
If you have questions or comments about this Privacy Policy, or if you want to consult general privacy issues, please contact us at the address indicated below. You can also use this address if you wish to request access to your personal information that we hold, or to unsubscribe from receiving advertising, notice, or marketing content.
If you have any questions about this Privacy Policy or about how your information may be processed, please contact us at:
Tel: 733 333 3578 /Office number.
E-mail:
By using our services, you agree that you have read this Privacy Policy and that Joyería Aurium “Arte en Joyería” will process your personal data for the indicated purposes, including transfers that require your consent.